A Grievance Redressal Cell is in operation in the Chief Inspectorate of Factories, Assam, at N.P.S. International School Lane, Betkuchi, Lokhra, Guwahati – 781040, and a Public Grievance Officer is designated for the department for prompt and efficient redressal of any complaint or grievance. However the officers-in-charge of the District and Zonal factory offices also act to redress any complaint or grievance locally in their respective jurisdiction with the approval and guidance from the Public Grievance Officer
Complainants may use the department’s website www.ciflabour.assam.gov.in for registering complaints/ grievances. He may also file petition in plain paper giving detail of his name, address, contact number and complaint / grievance to Shri Sanjoy Kumar Dey, Chief Inspector Of Factories & Public Grievance Officer, O/o Chief Inspector of Factories, Assam, N.P.S. International School Lane, Betkuchi, Lokhra, Guwahati – 781040, Telephone No. 9435073247, Email.Id: cif_assam@yahoo.co.in.
All records, reports, and decisions taken in the redressal are computerized, compiled and maintained in a systematic way
All complaints are acknowledged within 7 (seven) days and final repot on the action taken are communicated within 30 (thirty) days.
| Sl. No. | Name & Designation of Officer | Address for correspondence | Telephone/ Fax/e-mail. |
|---|---|---|---|
| 1. | Er. Sanjoy Kumar Dey, Chief Inspector Of Factories & Public Grievance Officer. |
O/o Chief Inspector of Factories, Assam, Betkuchi, Lokhra, Guwahati - 781040 |
9435073247 sanjoy.dey1@gmail.com |
| 2. | Er. Gopal Krishna Bora, Senior Inspector Of Factories |
i/c Zonal Factory Office, Bhangagarh. G.S.Road, Guwahati-5 |
9435160729 gkbora228@gmail.com |
| 3 | Er. Anjan Das, Senior Inspector Of Factories |
i/c Zonal Factory Office Jorhat |
9435002766 anjan90d@gmail.com |
| 4 | Er. Arnab Pujari Inspector Of Factories |
i/c Zonal Factory Office, Dibrugarh |
7002774502 arnabpujari948@gmail.com |
| 5 | Er. N.S. Baruah, Senior Inspector Of Factories |
i/c Zonal Factory Office Bongaigaon |
9435050997 nsbaruah2017@gmail.com |
| 6. | Er. G.D. Paul, Inspector Of Factories |
i/c District Factory Office, Nagaon, |
9435135137 imgdpaul@gmail.com |
| 7 | Er. A. Barman, Inspector Of Factories |
i/c District Factory Office, Tezpur |
7002568653 abhilash111.ab@gmail.com |
| 8 | Er. B.M. Borah, Inspector Of Factories |
i/c District Factory Office, Bhangagarh, G.S.Road. Guwahati-5 |
8822866844 access.bmb@gmail.com |
| 9 | Er. N. Rajkhowa, Inspector Of Factories |
i/c District Factory Office, Tinsukia. |
9957567433 rajkhowanitu@gmail.com |
| 10 | Er. T. Rongpi, Inspector Of Factories |
i/c District Factory Office, Silchar. |
9435090960 latunrongpi@yahoo.com |
| 11 | Er. I. Neog, Inspector Of Factories |
i/c District Factory Office, Sibsagar, |
9435090960 indrajec@gmail.com |
| 12 | Er. Sanjarikha Kemprai, Inspector Of Factories |
i/c District Factory Office, Kokrajhar |
9954389328 s.kemprai.iof@gmail.com |
Click here to go to Centralized Public Grievance Redress and Monitoring System (CPGRAMS)
